Privacy Policy
Website: https://sportsfc.fans
Effective date: 23 April 2026
Controller: RICH ABLE DEVELOPMENTS LIMITED
This Privacy Policy explains how RICH ABLE DEVELOPMENTS LIMITED ("RICH ABLE", "we", "us" or "our") collects, uses, shares and protects personal data when you visit or use https://sportsfc.fans, create an account, request information, subscribe to paid services, receive marketing communications, use APIs or embeds, contact support, or otherwise interact with us.
Please read this Privacy Policy together with our Cookie Policy and Terms of Use.
1. Who we are and how to contact us
We are RICH ABLE DEVELOPMENTS LIMITED. Our registered office is Vistra Corporate Services Centre, Ground Floor, NPF Building, Beach Road, Apia, Samoa.
For privacy questions or to exercise privacy rights, contact support@sportsfc.fans. We may ask you to verify your identity before acting on a rights request.
2. Personal data we collect
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Identity and contact data, such as your name, username, job title, organisation, billing address, email address and telephone number.
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Account and subscription data, such as login details, account identifiers, plan type, order history, invoices, renewal dates, account preferences and authentication information.
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Payment and transaction data. We do not store full payment card details. Payments are processed by third-party payment providers under their own terms and privacy notices.
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Technical and usage data, such as IP address, browser type, device identifiers, operating system, referral URLs, page views, feature usage, timestamps, crash logs, diagnostics, approximate location derived from IP address, and security logs.
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Sports preference and personalisation data, such as preferred sports, teams, players, languages, content categories, notification settings, engagement history and insight interactions.
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Support and communications data, such as messages, support requests, attachments, survey responses, complaints, feedback and meeting notes.
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Marketing preference data, such as whether you have opted in or opted out of newsletters, product updates, promotions and similar communications.
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Content you choose to submit, including comments, prompts, form entries, uploaded materials, questions, feedback and other inputs.
3. How we collect personal data
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Directly from you when you create an account, subscribe, request a demo, complete forms, use interactive features, submit content, contact support or communicate with us.
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Automatically through cookies, pixels, SDKs, server logs and similar technologies when you use the website or services.
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From service providers and business partners involved in payments, hosting, analytics, customer support, security, fraud prevention, authentication, data feeds, notifications, marketing or integrations.
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From public sources or third-party sports data providers where relevant to delivering match information, insights, predictions and related service features.
4. How we use personal data and our lawful bases
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To provide the website and services, create and manage accounts, authenticate users, deliver subscriptions, APIs and embeds, and provide support - contract performance or steps before entering into a contract.
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To process orders, billing, renewals, refunds, tax, accounting records, fraud checks and payment disputes - contract performance, legal obligation and legitimate interests.
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To operate, monitor, secure, debug and improve the website, apps, APIs, embeds, infrastructure and related services - legitimate interests in running a secure and reliable business.
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To personalise content, languages, insights, notifications and user experience - contract performance, legitimate interests, or consent where required.
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To respond to enquiries, support tickets, complaints, rights requests and legal requests - contract performance, legal obligation and legitimate interests.
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To send service messages, transactional notices, security alerts and important account updates - contract performance and legitimate interests.
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To send newsletters, product updates and promotional communications where permitted - consent or another lawful basis available under applicable direct marketing rules.
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To measure usage trends, content performance and product engagement - consent for non-essential cookies and legitimate interests for aggregated or operational analytics where lawful.
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To enforce our Terms, protect rights and safety, prevent misuse, investigate suspicious activity, comply with court orders, regulators or law enforcement requests - legal obligation and legitimate interests.
5. Cookies and similar technologies
We use strictly necessary cookies to run the website and optional cookies or similar technologies for analytics, functionality and, where enabled, marketing.
Where consent is required by applicable law, we ask for consent before placing non-essential cookies or similar technologies on your device. You can manage cookie preferences through our cookie banner or settings tool. See our Cookie Policy for more detail.
6. Marketing and notifications
We will send electronic marketing only where we have consent or another lawful basis permitted by applicable law. You can unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us.
Opting out of marketing does not stop important service, security, transactional, legal or account messages.
If you enable push notifications, SMS, WhatsApp, Telegram or other notification channels, you can manage those preferences in the relevant app, device settings, channel settings or account settings where available.
7. Sharing personal data
We may share personal data with hosting providers, cloud infrastructure providers, content delivery providers, payment processors, app stores, authentication providers, email and notification tools, analytics providers, customer support providers, fraud prevention and security providers, professional advisers, insurers, partners, auditors and integration providers.
We may also share personal data where required by law, regulation, licence condition, court order, regulator request, law enforcement request, or where reasonably necessary to protect rights, safety, security, users, partners or our business.
Where a service provider processes personal data on our behalf, we require it to process the data only on documented instructions, keep it secure and apply appropriate confidentiality and security measures.
8. International transfers
We are based in Samoa and may use providers or partners located in other countries. Your personal data may therefore be processed in Samoa, the country where you are located, and other countries where we or our service providers operate.
Where applicable law requires transfer safeguards, we use appropriate mechanisms such as contractual protections, approved transfer terms, adequacy mechanisms, risk assessments, or other lawful safeguards available under the relevant law.
9. How long we keep personal data
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the services and meet legal, accounting, tax, security, audit, dispute resolution and compliance requirements.
Account and transaction records are typically retained during the subscription term and for up to six years afterwards where needed for legal, accounting, tax or dispute purposes.
Support requests and business correspondence are typically retained for up to 24 months unless a longer period is required for an active issue, dispute, legal hold, security investigation or compliance need.
Analytics and cookie records are retained according to the settings of the relevant tool or cookie preference centre and are reduced, aggregated or deleted where appropriate.
10. Security
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. These may include access controls, encryption in transit, monitoring, logging, backups, security reviews and vendor controls.
No online service can be completely secure. You should use strong passwords, protect your devices and keep account credentials confidential.
11. Your privacy rights
Subject to applicable law, you may have rights to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, portability, objection to certain processing, and withdrawal of consent where consent is the basis for processing.
To exercise your rights, contact support@sportsfc.fans. We may need to verify your identity and may ask for information needed to locate your account or records.
If you are unhappy with how we handle personal data, please contact us first so we can try to resolve the issue. You may also have the right to complain to a court, regulator, commissioner or other authority available under the laws that apply to you.
12. Children
The website and services are not directed to children under 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, contact us so we can investigate and, where appropriate, delete the data.
13. Third-party links and services
The website may contain links to third-party websites, tools, payment pages, app stores, social platforms or data providers. Those third parties have their own privacy practices and notices. We are not responsible for third-party content, policies or services.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the latest version on the website and update the effective date above. Where required by applicable law, we will also notify you of material changes.
15. Contact
Privacy contact: support@sportsfc.fans
Registered office: Vistra Corporate Services Centre, Ground Floor, NPF Building, Beach Road, Apia, Samoa